What is the cost of shipping?
All orders ship within Malaysia at a flat rate of RM10. Free shipping for order spend over RM500. Shipping fees will be calculate during checkout.
How long does the delivery take?
You will receive your orders within 3 to 5 business days after confirmation of shipment. Please note that during high season and the sale, longer delivery times may occur.
What happens to my package if I am not at home when it is delivered?
The carrier will make a second delivery attempt or deposit your package at a shipping affiliate close to you where you can pick it up. You can retrieve your package from there within seven working days at a time that is convenient for you. Please note, in order to retrieve your package, you must bring with you a valid form of ID and your shipment tracking number.
What if there is no shipping to my country of residence?
We’re sorry if we do not currently ship to your country. We are working on ensuring that this becomes possible in the foreseeable future. Until then, you have the option of using our Store Finder to locate our retail stores or stores which sell our products in your country.
Partial Delivery: An item in my order is now sold out. What happens to my money?
You will be refunded for these missing item(s) to the same payment method you used to make the original purchase. The refund will appear on your bank statement within 7-14 working days.
Can I track my shipment?
The shipping confirmation email will include a tracking link, with which you can follow the status of your shipment online.