General Terms and Conditions

This website you are viewing right now is owned and operated by PLANET GROUP (M) SDN. BHD. (718718-W). 

By using or any purchase at our website, CARHARTT WIP MALAYSIA ( ) you are acknowledged of reading and agreeing to the Terms & Conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. CARHARTT WIP MALAYSIA reserves the right to change or update these Terms without prior notice any of the detail of the product on the site, including prices, colours and sizes. 


Payment & Charges 
CARHARTT WIP MALAYSIA accepts payment via major credit cards (Visa and MasterCard). CARHARTT WIP MALAYSIA has the right to amend prices found in this website at any time available. Despite our dedication in maintaining accurate and correct pricing in the website throughout the time, there may be error(s) from time to time. Should there be such situations of error, you will be notified via email before your ordered product(s) are delivered to you. 

Fee of shipping are not included in the product’s price. Shipping fees will be decided upon the size of the product and your order in total cost. All sale items is excluded from other promotions and coupon code. Unless otherwise stated.  

Order will be accepted via email. As purchase orders are made at, you will be receiving a confirmation email of the order and the billing details once the payment is confirmed. Once the payment of your order is credited to us, the product(s) will be delivered to you. Terms and conditions of shipping/delivery applied. 

Carhartt WIP Malaysia does not accept international order. 

Placing & Order 
Orders made on Monday to Friday by 12:00 PM GMT (excluding holidays) are shipped within the same day ordered. Orders made after 12:00 PM GMT and during Holidays are shipped the next working day. Orders made on Saturday and Sunday will be shipped out the following Monday (excluding a Monday that falls on Holiday). CARHARTT WIP MALAYSIA follows the holidays subjected in Malaysian calendar. 
For shipping information, please refer to Shipping. 

Order Confirmation 
Goods sold are not refundable. There will be no exchange and/ or refund for all promotional, sale, discounted including coupon used and limited launch item after the purchase is made. When your purchase is completed, you will get an automatic order confirmation to the email address that you’ve registered with our website earlier. If there is no confirmation after a few minutes, please check in your spam/junk folder. You should also be able to see your order under "my account" when you are logged in. You could also check your order status there and it will be updated regularly when we have shipped your order, and that is also where your order will be searchable. Note that the confirmation email is automated generated, should there be something missing in your order we will contact you in a separate email. 

Carhartt WIP Malaysia reserves the ultimate rights to refuse and/or forfeit any successful order which do not follow the prescribed sales mechanism and/or deny any sale transactions at their sole discretion without reason(s) or further reference to any party. 

Carhartt WIP Malaysia has the right to cancel any order who does not follow the instructions and/or regulations/regulations and/or due to conflicting purchases and stocks insufficiency. Carhartt WIP Malaysia is not required to provide any explanation for the forfeit of the orders. Of course, will inform you immediately and reimburse any payments made.


Return Policy 
For more detail, please review our Return Policy


Unclaimed Package 

In Malaysia 
14 days are allocated for you to claim your package at the delivery point. If you do not claim your order within that time, it will be returned to us. All customers with orders that come back to us unclaimed will be billed RM20.00 for postage and administrative fees. 


Lost or Damaged Goods 
You understand and agree that CARHARTT WIP MALAYSIA shall not bear any direct or indirect damages done by any of the services that we provided. All items purchased are at your own risk. Any damages caused by the shipping is to be taken up by you with the shipping company. We shall not assume any responsibility for lost packages. 

PLANET GROUP (M) SDN. BHD. operates the online store of CARHARTT WIP MALAYSIA “CARHARTT WIP” in Malaysia. CARHARTT WIP MALAYSIA respects any customers’ information and treated as private and confidential that we will never share the obtained the details with any exterior affiliations or individuals. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. By visiting this website, you are accepting the practices described in this Privacy Notice. 

When you create a CARHARTT WIP MALAYSIA account the personal information we collect may include your: 

Email Address 
Contact Number 
Shipping Address 


Disclosure of Personal Information 
We will not share or sell your data to any other organisations or third parties. Other than, CARHARTT WIP MALAYSIA will share the necessary information to third parties due to any related to the delivery of products. We may however use your contact information to send newsletters or any marketing purpose from us. 

CARHARTT WIP MALAYSIA reserves the right to modify and change the Privacy Policy at any time. For more detail, please review our Privacy Policy. 

All content in this website is owned by or licensed to CARHARTT WIP MALAYSIA (under PLANET GROUP (M) SDN.BHD). Any other use of our website or contents, inclusive of copying or keeping, other than for your own personal, non commercial use is strictly prohibited. Should there be found any kind of violation CARHARTT WIP MALAYSIA has the right to take action against you without prior written permission. 


Contact Us
Planet Group (M) Sdn. Bhd.
No 5, Jalan Kencana Emas 2/3,
Kawasan Perindustrian Tebrau III,
81100, Johor Bahru, Johor.
+607 352 1775